Highly recommend these guys they are amazing! we took our border collie Tonks in after hours with a red belly snake bite to the face, unfortunately we found her many hours after it happened (work hours) but we got there just in time and their service was amazing, caring, understanding and swift. I truly believe if we had taken her anywhere else she would not have made it. Will use these guys for all of our needs in the future.
After 32 years on ice, collected by the amazing DR Karen Hedberg In 1985, our scientifically enabled semen (also performed by the Amazing Dr Karen (2019) has sprung to life! We have been blessed with these 3 stunningly beautiful baby rottweilers. Now starin Rottweilers Australia is eternally grateful to the skills, professionalism, diligence and guidance of all at NRVH for decades of passion, working along side us and caring compassionately for our dogs always. Thank you all for making this history making litter come to fruition.
I took my bunnies in today to be desexed. Traumatized from our last experience at another vet which resulted in us loosing a beloved bunny. The staff were patient and kind. They took the time to comfort, educate and assure me. My bunnies both came through their ops and every single member of the team I spoke to or meet during this entire process from calling to enquire to today’s visit has been nothing but compassionate and amazing. Cannot recommend them enough!
I started using this vet after stumbling across a post relating to small animals at a time when I really needed a second opinion on the treatment of my guinea pigs. I wish I’d discovered them way earlier. I can only speak with respect to Michelle, the vet who treated my guinea pigs, but she clearly has the edge on the other vets in the area when it comes to small animal knowledge and treatment. Recently we had to make the heart rending decision to put a much loved guinea pig to sleep – Michelle (and staff, but we dealt mainly with Michelle) could not have been more compassionate. Despite a crowded waiting room, at no point did she rush us to say our goodbyes, letting us take him to a park for last cuddles, and then letting me hold him right til the end. Michelle, if you read this, I was too distressed at the time and still won’t risk saying it in person in case I start up again, but thank you for your compassion (‘not just a guinea pig’). Thank you to you all, also, for the beautiful and completely unexpected card we received today.
I cannot thank Michelle, Karen and the team at north Richmond vet enough. We traveled from Camden to see the team as we had been unhappy with our local vets. We have two French bulldogs and have been so happy with the service we have received right from the first consultation. We were Quoted over $3k and we paid under half than that, after all it’s not about the price I felt extremely comfortable leaving my little girl in the hands of these experienced team. My piper girl had her soft palate and nostrils widened and it was an affordable price. We are so pleased with the results and I’d highly recommend this team to anyone even if you have to travel. Thank you so much for taking care of our babies.
The staff here are just so incredible. I brought my little Frenchie in that had a terrible diagnosis from another vet and I was terribly upset. Michelle, Sam and the whole team were extraordinary in helping me. They saw to him right away, gave me a follow up call to see how he and I were doing the next day, they booked him in promptly to check on the issue, and even gave me a couple of basic first aid tips should he go downhill quickly. They set me completely at ease about the whole thing and I cannot thank them enough. Your loving care for patients (and their worried owners) is unmatched. You have a fan for life. Thanks again!
A no-nonsense vet service. Gr8 service!
The best veterinary provider I have ever dealt with. Not only are they very thorough with what they do. But they are caring and supportive on a very personal way. And make you feel like they are with you all the way. Much love and respect for all the staff here.
Where do I start? This is by far one of the best places I have been to! Every one there is so lovely and caring. I wouldn’t take my ferrets any where else! Michelle and tee do such an amazing job with my babies and care for them as if they where their own. Thank you from the bottom of my heart for all your fantastic work!
The Vets here are knowledgeable and very emphatic. Highly recommended to treat your pets for all manner of health issues. Lovely staff; nothing is too difficult.
Super polite and super affordable it was a pleasure seeing with them and will definitely be back when needing a vet again.
Travel 1.5 hours each way. Wouldn’t go anywhere else. Michelle and Tee are both incredible with my rats. Recommend x100 billion.
I had a really good experience when i brought my 4 rats in for check ups as well as my housemates 3. They were calm and helpful. Will keep going back.
Dr Karen is honestly the best, very kind and caring towards the animals. Highly recommend.
Best vet I’ve ever been to. Amazing staff who are so kind and great at what they do!!! Good prices too.